General Questions
The turning is too slow! How can I speed it up?How do I keep the front wheel from diving over jumps?
When I start a game, the computer plays without me. How do I get in the game?
How do I switch from first person to third person view?
What do the advanced stability settings do?
How do I edit tracks?
Where are my screenshots and demos saved?
Graphics Questions
MX Simulator crashes while it's loading the track. How can I fix it?MX Simulator is running extremely slow. How can I speed it up?
How do I update my graphics drivers?
When I try to play the terrain/track is discolored. How do I fix it?
Registration Key Questions
I purchased the game before May 29, 2009 and don't have a registration key for online play. How do I get a key?Can you resend my registration key?
Can you resend my key to a different email address?
Can I use the same key on more than one computer?
I've given my registration key to all my friends and now I always get kicked with a "Key Stolen" error. What now?
Track/Model Installation Questions
How do I install a track or model?I've installed a track, but the ground is all white or all black. What's wrong?
I've installed some gear or bike graphics but it looks all mixed up. What did I do wrong?
Legal Questions
Can I install MX Simulator on more than one computer without buying another license?What is your video monetizing policy?
General Questions
The turning is too slow! How can I speed it up?
In the "Bike Setup" menu, turn down the "Stability" slider.
How do I keep the front wheel from diving over jumps?
If you're only nose diving a little bit, you can correct it with throttle control. Let off the throttle for a moment as you hit the jump, and then go back to full throttle as you go up the jump.
If the jump has an extreme kick to it, you will also need to lean back just before you leave the ground.
When I start a game, the computer plays without me. How do I get in the game?
In the "New Race" screen, set one gate to "Human". That is the gate you will start from.
How do I switch from first person to third person view?
Use the TAB key to toggle between the different viewing modes.
What do the advanced stability settings do?
Leveling - How much the bike wants to roll towards vertical.
Roll Damping - How quickly the bike leans over.
Roll Limit Angle - The angle when extra roll damping kicks in.
Roll Limit Factor - How much extra roll damping you get past roll limit angle.
Steering Damping - How quickly the bars turn.
Steering Strength - The force used to turn the bars.
Max Steering Force - The maximum forced applied to the bars.
Direct Steering - At 0, the steering control sets the target lean angle. At 1, the steering directly applies force to the handlebars.
Slow Damping Speed - Speed in feet per second below which you get extra roll damping.
Slow Damping Factor - Amount of extra roll damping you get below slow damping speed.
Landing Damping Falloff - How long you get extra roll damping after landing.
Landing Damping Factor - Amount of extra roll damping you get after landing.
How do I edit tracks?
Currently the track editor is intended only for advanced users, but there is information about it on the track editing page.
Where are my screenshots and demos saved?
From the Windows Start Menu, open All Programs / MX Simulator / MX Simulator Personal Folder. Linux users can find them in "~/.mxsimulator".Graphics Questions
MX Simulator crashes while it's loading the track. How can I fix it?
This is usually caused by buggy graphics drivers. To work around the problem, go to the Graphics/Sound setup menu, choose "Use Compatibility Settings" then exit and restart the game.
MX Simulator is running extremely slow. How can I speed it up?
You might be getting software rendering from your OpenGL driver. You need to install the drivers from your graphics chip manufacturer to get hardware accelerated OpenGL.
How do I update my graphics drivers?
To find out what graphics chip you have, click the Windows Start button, click Run, type dxdiag in the Open box, and then click OK. Then click the display tab. That should show you the model and manufacturer of your graphics processor.
For AMD/ATI graphics chips go here: http://support.amd.com/us/gpudownload/Pages/index.aspx
For Intel graphics chips go here: http://downloadcenter.intel.com/default.aspx
For NVidia graphics chips go here: http://www.nvidia.com/page/drivers.html
When I try to play the terrain/track is discolored. How do I fix it?
This is usually due to driver bugs while rendering dynamic textures. The first thing to try is upgrading your graphics drivers. If that fails, go to the Graphics/Sound setup menu, choose "Use Compatibility Settings" then exit and restart the game.
Registration Key Questions
I purchased the game before May 29, 2009 and don't have a registration key for online play. How do I get a key?
This form will email your registration key to you.
Can you resend my registration key?
Yes. Just give me enough info to find your order and I can resend it to the original email address on the order.
Can you resend my key to a different email address?
No. If you've changed email addresses you'll need to keep track of your key.
Can I use the same key on more than one computer?
Yes, provided there is only one person using the key.
I've given my registration key to all my friends and now I always get kicked with a "Key Stolen" error. What now?
Please do not share your key. If you share your key it will be deactivated with no refund.
Track/Model Installation Questions
How do I install a track or model?
This depends on what type of file you have. For .saf files, just move the file to your install folder, which is usually "c:\Program Files\MX Simulator".
If the file is zipped, follow these instructions.
For .rar or .7z files, you will need to install 7-Zip.
I've installed a track, but the ground is all white or all black. What's wrong?
You probably have the track in an extra sub-folder. Instead of
"C:\Program Files\MX Simulator\mytrack\mytrack"
it should be
"C:\Program Files\MX Simulator\mytrack"
I've installed some gear or bike graphics but it looks all mixed up. What did I do wrong?
You are most likely missing the model that the graphics were designed for. You need to install the correct model for the graphics.
Legal Questions
Can I install MX Simulator on more than one computer without buying another license?
You can install on any computer you own, provided it's for a single user.
What is your video monetizing policy?
You can use videos created with MX Simulator for any purpose you wish.